Serra Akçaoğlu was named Citi’s Country Officer for Turkey in August 2009. Prior to assuming her current position, Serra Akçaoğlu was Head of Consumer & Commercial Banking and a Board Member at Citi Turkey. Previously, Serra Akcaoglu was the EMEA Trade Services & Finance Head for Citi’s Global Transaction Services based in London. In this role, she was responsible for trade finance and the regional strategy of the trade products, new product development and positioning of 50 countries located in this wide region. At the same time, she was a member of the Citi Global Trade Management Committee.
Serra Akçaoğlu joined Citi in 2000. Other previous roles have included: Cluster Head of Global Transaction Services for Turkey, Israel & Turcic Republics covering GTS, FI, NPC & GSG as well as Head of Trade for Turkey. Prior to joining Citi, Serra Akçaoğlu has worked in the local Kocbank and served as the Regional Head of Corporate, Commercial, Consumer Businesses and Risk. Prior to that, she has worked as a Senior Banker in the Corporate Bank at Manufacturers Hanover and Chemical Bank (now JP Morgan).
Serra Akçaoğlu is the Chairman of the American Business Forum in Turkey (ABFT), the Vice Chairman of Turkish-American Business Council (TAİK) and Deputy Chairwoman of Women Corporate Directors (WCD). Serra Akçaoğlu graduated from the Bosphorus University with a Bachelor’s degree in Business Administration.